Privacy Policy
At Phool Express, a DHRUVWIN Group MSME initiative, your privacy is sacred—just like your prayers. Since 2021, we’ve been committed not only to delivering fresh temple-grade puja essentials, but also to protecting the personal information you entrust us with.
What We Collect
To ensure smooth service and personalization, we may collect the following information:
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Personal Details
Your name, address, and contact information – essential for timely and accurate delivery. -
Payment Information
All transactions are securely processed via trusted Phonepe. -
Puja Preferences
Customization details like preferred flowers or rituals help us tailor your order with care.
How We Use Your Information
Your information is used only to improve your experience and deliver our services:
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To process and deliver orders efficiently.
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To manage subscriptions and ensure smooth renewals or updates.
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To send you ritual reminders, delivery updates, or festive offers. (You can opt-out anytime.)
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Absolutely no sharing of your data with third-party marketing agencies—ever.
Data Protection & Security
We use advanced technology to safeguard your data:
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SSL Encryption to secure your personal and financial information.
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Secure Servers with controlled access.
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GDPR-Compliant data handling and privacy practices.
Your trust matters to us, and we strive to uphold it through every click and delivery.
For any privacy-related queries or to update/remove your data, feel free to contact us at contact@phoolexpress.com.
